NT Support

NT and NT Host are operated by NT Tree, Los Angeles, California. Contact: nttreellc@gmail.com.

Effective date: October 22, 2026. Website: https://www.nt-tree.com.

Account, booking, and payment help

Use Help & support in the app or email nttreellc@gmail.com. Include the relevant event, booking, or payment reference and a short description. Never send your password, full card number, bank account number, or tax ID in ordinary email. NT does not promise a particular support response time.

Safety and event disputes

Use the app's report controls for safety or conduct concerns, and block any member or host from their profile. The NT team reviews every report and acts on reports of objectionable content within 24 hours, by removing the content and, where appropriate, suspending or permanently removing the user who posted it. A general report does not automatically open a booking dispute. For an event-related credit claim, use the booking's dispute action before its displayed deadline; contact support if it is unavailable. See the Terms of Service for cancellation and dispute rules. For immediate danger, contact emergency services. NT support is not an emergency service.

Privacy and deletion

Email nttreellc@gmail.com with privacy requests or questions. You can also delete your account in either app at Profile > Delete account; your personal data is deleted 30 days after the request. Outstanding bookings or balances do not prevent submission of a deletion request and are not automatically erased. See the Privacy Policy for verification, retention, and California privacy rights.